UHNW Process and Quality Specialist (60%)
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Your role
Do you have a "can do" mentality and want to be part of our growth story and create impact? Are you an expert in banking process risks and tools? Do you like to educate others, encouraging high quality standards?
We're looking for a process and quality specialist to:
• be point-of-entry contact for queries about regulations, processes, tools and risk from UHNW teams
• organize and conduct training for new tools and processes to improve quality and enablement
• monitor risk reports, flag relevant issues to the team and escalate if necessary
• evaluate and support the onboarding and maintenance of complex UHNW client structures, as well as the execution of bespoke transactions
• maintain the quality of client relationships by proactively delivering premium solutions that address their needs
• collaborate closely with relationship managers, investment advisors, client account managers and the desk head, as well as various other internal departments
Your team
You'll be working in the Netherlands, Nordics, Canada and New Zealand International market in Zurich, focusing on delivering the best of UBS to our UHNW Wealth Management clients. As a process and quality specialist, you'll play an important role in seeing that the coverage team is up to date when it comes to risk, process and tool knowledge. Our combined efforts help manage, preserve, and grow the wealth of our clients, through strong partnership at every stage of their journey.
Your experience and skills
• financial services experience, ideally within a client facing team or dealing with risk topics
• experience dealing with complex client structures in e.g. an UHNW or GFO context is an advantage
• banking related education (apprenticeship, traineeship or a bachelor's degree)
• excellent knowledge of wealth management offerings, products and processes
• disciplined, with a focus on details and standards
• good written and verbal communication skills
• fluent in English, German is an asset
About us
UBS is the world's largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.
With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?
Join Us
At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we're more than ourselves. Ready to be part of #teamUBS and make an impact?
Disclaimer / Policy Statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.